Skip to main content
Asked a question 11 months ago

Suddenly in the sequence email editor, all of my emails have the right hand margin cut off. The text doesn't wrap and the images are cropped on the right hand side. I cannot see or edit all the text. It is affecting all the emails I have created. When I look in the preview it looks normal. I have tried 3 different browsers. It affects all of them.

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi Philip,

I recommend reaching out to the team at help@convertkit.com25 to check your account further and to know why the content of the email is being cutoff.