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Asked a question last year

Testing Unsubscribe out - After clicking "Unsubscribe" in the email, the headling of the URL page says "Hi" I'm a Creator." How do I edit this? .....update, I just saw it was linked to my Creator Profile "Creator Name"....but why would MY NAME be at the top of THEIR Unsubscribe PAGE?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
ConvertKit Community Specialists

Hi @mattcandler57 

The creator can choose to use either the "Hi, I'm a Creator" or the preferred name for that just to ensure that the subscribers can identify to whom they are trying to unsubscribe. 

If you have further questions, I recommend you email help@convertkit.com85 to take a look at your account.

Thank you!