Urgent support question: My Valentine's Day broadcast is not sending. Today should be a good sales day for me (a big day). I had a special broadcast set to go out 90 minutes ago. It displays as "processing" now and has only gone out to 30% of recipients. I am losing sales by the minute. Can you fix this / can you tell me what to do / can you please escalate to asap to someone who can help?

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Hi @Adara Astin45 Based on your screenshot you used an A/B Test Subject Lines. Based on this guide HERE46:
☝️ NOTE: Make sure that you take into consideration the 4-hour test period before running an A/B test! It might not make sense for time-sensitive emails where 4 hours would be too long to wait for the full send.

Since it's been a few hour since you sent it, if it still shows processing sending you can reach out to help@convertkit.com20.

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I sent a broadcast out 2 hours ago, and it still shows only 31.1% of the emails have gone out. Please advise what ... 100% of the broadcast sent out. Thanks!

Is there a way to send a broadcast and make sure it excludes all the recipients from another broadcast message that has ... all recipients of the other broadcast.

I created a new Broadcast and sent a test. I went back to the Broadcast page to schedule it and clicked on the new ... out and back in. I've rebooted. Help!

Is it possible to delete a broadcast after it has been sent? I sent out a test broadcast (just to 1 recipient -me ), and don't need any record of it now.

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