Skip to main content
Asked a question 2 years ago

Using a custom subdomain for landing pages, but when visiting the landing page, the SSL certificate is invalid. How do I fix this?

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
Aaron HockleyCommunity Guru
Photographer, Writer, Consultant

I've found that occasionally there can be a slight delay between when the subdomain DNS updates and the SSL certificate starts working.  That said, I see you asked this a while ago, so if you're still having problems I'd reach out to ConvertKit's support team at help@convertkit.com48 (or with the message bubble in the lower right corner) and see if there might be something going on with your account.