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Asked a question 9 months ago

What happens to bounced incentive emails? I‘ve just started my first mailing list and for my @t-online.de subscribers the incentive email bounced. Will ConvertKit automatically retry delivery and is there a recommended way to handle bounced incentive mails?

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Antoinette
Bookworm, Book Collector, and Loves Cooking.

Hi @Vincent42 

The incentive emails don't resend if they bounce. I recommend reaching out to the team at help@convertkit.com70 for further checking.