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Courtney
Brand Strategist and Copywriter
Asked a question 8 months ago

When I send a test email to myself (Gmail with Chrome browser) I can't open the email. Gmail throws up a black screen with Error 5. Cache is cleared, browser updated, tried in incognito, tried in Safari, sent to other people to test and they either didn't get the email or it gave them the same error screen when they clicked to open my email. Google's Error 5 explanation page is no help. Anyone else experience this? This happened with my last broadcast too!

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Patrick T
Web Hosting, DNS Record Master, Blogger

Hi, this i false positive and I know that Convertkit is working on this and possible move you to a different redirection to make this hyperlink works for update your profile.