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Asked a question 5 months ago

When trying to set up a link-triggered email, I am able to create a tag in ConvertKit. But then when I go to the Wordpress site and scroll to the ConvertKit box at the bottom to assign that tag to the site, the tag isn't there. I've tried refreshing the cache, but no luck.

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Kristine
ConvertKit Community Specialists

Hey @Ian McDonnell22, is this a WooCommerce plugin? If so, can you try to change the event subscriber to like order processing then change it back again after that and check the tags again if it will show? I had the same issue before and that's what we tried which worked.