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Deliverability
Deliverability
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Kristine Flojo
ConvertKit Community Specialists

Hey @Neil Benson3, It looks like some of your subscribers with domains that belong to large organizations are using a strict spam filtering system. In this case, the spam filter is automatically checking the links in your email to... (More)

Hi @Kamry Lashelle18 

This sounds like it might need a little more digging from the team. I recommend that you send an email to help@convertkit.com9 so the team can take a look at your account.

Thank you!

Kristine Flojo
ConvertKit Community Specialists

Hey @sheena11, seems like we need to further investigate what is going on with your lead magnets/downloadables. You can reach out to our support team at help@convertkit.com12.

By the way, you might also want to read this article -... (More)

Monique
ConvertKit Community Specialists

Hi Nicola, to add your personal domain based email on your Convertkit account you will need to go to this page HERE17. You will see this section below > Click "add from address" > Enter you new email address>... (More)