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Bookworm, Book Collector, and Loves Cooking.

Hi Hillary,

Are you referring to the image that is shown in your email inbox? If you are, that's something you need to set up in your email client. You can check this guide for reference:

ConvertKit Community Specialists

Hi there,

Once you use the instructions on this page18, use this automation setup20, and set it to live, and the system will send the 1st email out to your subscribers.

If you're having some trouble with this,... (More)