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email editor
12 questions
3 posts

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
ConvertKit Community Specialists

Hi @digitalhub3 

You can use this one:

{{ subscriber.first_name }}

More details here: Basic Email Personalization with Liquid + FAQs2

If you have further questions, I recommend you email help@convertkit.com1 to take a look at your account.

Thank you!

Kristine Flojo
ConvertKit Community Specialists

Hey @Darcy Iverson18, I suggest you disable the rule, for now, to stop subscribers from getting the email. You may also reach out to our support team at help@convertkit.com22 for further checking. 

ConvertKit Community Specialists

Hi there,

We suggest creating or adding your snippet first on your account (link here23).

Once it's done, you can use the "snippet" option on your email; please see the screenshot below. If you're having some trouble with... (More)

Bookworm, Book Collector, and Loves Cooking.

Hi Philip,

I recommend reaching out to the team at help@convertkit.com20 to check your account further and to know why the content of the email is being cutoff.