Skip to main content

1 question
3 posts

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
ConvertKit Community Specialists

Hi there,

Please try to check if you received the incentive email in your spam or junk folder; you can also check the status once you access the subscriber's profile. It will indicate if the incentive email has been sent... (More)

Hey! I am having trouble to deliver the freebie through my landing page. I uploaded the pdf file to the incentive email. The customer gets the email but after clicking on the button to download the freebie an error occurs... (More)
Darine C.
filmtrepreneur and founder of
I don’t know about you, but I feel like ConvertKit’s choices for forms are so low! has anyone used forms for your site that didn’t come from ConvertKit? if so, where did you get it from? tryna make my site... (More)

Hey @lafamiliamooreovalle46! To answer your original question, you do have the option to set your form to redirect to another page on your site (for example, one with the file hosted on it that they can download from there).... (More)