Hey Jill -- It seems that something else might be wrong here. I highly suggest that you reach out to ConvertKit support so that they can look into it. You can click on this link to be redirected to their... (More)
images0 followers13 questions3 posts
0 followers
13 questions
3 posts
💡Make the most of your Community Member profile
Share more about yourself! Click on your gravatar> profile > edit profile
- About You tab:
- Photo: upload a picture of yourself or your brand
- About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
- Banner: add an image of your creator brand, logo, or an image that inspires your creativity
- Social Media tab:
- Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
I think you can delete the added image by clicking on it and just by hitting the "Delete" key on your keyboard. If the image was pre-added since its from an email template, then you will have to go to... (More)
hi @Shelbey Moon45 most commonly use is 410X531. But I do recommend reaching out to help@convertkit.com37 so they can assist you further if it needs further customization or resizing.
Hi Sarah! It looks like this needs more digging from the team. I recommend emailing our team at help@convertkit-support.com88 so they can check this out.