Did you check if your email sending is enabled? If it is, I suggest reaching out to the team at help@convertkit.com9 so they can further check this out.
incentive email2 followers40 questions6 posts
2 followers
40 questions
6 posts
Do you have questions about incentive email?
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Look at the Social and Promotions tabs of the gmail inbox.
Are they not being delivered? Or are they going out, but prospects aren't clicking/confirming themselves?
Hey @Jessica, you should be able to attach Google Spreadsheet file as an incentive email. You can also check this article from our knowledge base to get into details - The Incentive Email. 7
