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incentive email
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OlivyaContent Specialist
Content Specialist at ConvertKit

Hey @morimototrading5! Sorry for the trouble. If the steps in this troubleshooting guide6 didn't help, I'd suggest reaching out to our team at help@convertkit.com4 (or via the in-app messenger in your account) with a description of the issue, the... (More)

OlivyaContent Specialist
Content Specialist at ConvertKit

Hey @Hector Sanchez5! Sorry for the trouble. If you're not receiving the incentive email, we have a troubleshooting guide on that here6. Also, please note that if you have double opt-in6 enabled on that landing page, subscribers will... (More)