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incentive email
40 questions
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Bookworm, Book Collector, and Loves Cooking.

Hi @doitallgoss6 

Did you check if your email sending is enabled? If it is, I suggest reaching out to the team at help@convertkit.com9 so they can further check this out.

Jason ResnickCommunity Guru & ConvertKit Expert
👨‍👩‍👦‍👦 WFH Dad - 🌱 - 💌 ConvertKit Expert

Are they not being delivered? Or are they going out, but prospects aren't clicking/confirming themselves?

Kristine Flojo
ConvertKit Community Specialists

Hey @Jessica, you should be able to attach Google Spreadsheet file as an incentive email. You can also check this article from our knowledge base to get into details - The Incentive Email. 7