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14 questions
9 posts

💡Make the most of your Community Member profile 

Share more about yourself! Click on your gravatar> profile > edit profile 

  • About You tab:
    • Photo: upload a picture of yourself or your brand
    • About You: let other community members know a little about you as a person, a creator, and anything else you'd like to add
    • Banner: add an image of your creator brand, logo, or an image that inspires your creativity
  • Social Media tab:
    • Let other members know where they can find you and your brand across social media platforms. This is a great additional step to connect with other creators in the industry!
ConvertKit Community Specialists

Hi there!

This sounds like it might need a little more digging from the team. I recommend you send an email to help@convertkit.com14 so the team can look at your account.

Thank you!

Music heal's | I love Food |

Hi @Trista Sherry28

On your form settings > Incentive, you will see this section:

Click download and upload the files you wish the subscriber to download after confirming their subscription.

I hope it helps. ​If you're still having issues or... (More)