Skip to main content

metrics
0 followers
1 question
2 posts

Do you have questions about metrics?

Log in to ask questions about metrics publicly or anonymously.

Tom Barrett
Writer, coach and consultant - Dialogic Learning

The Metrics Mess + Meaningless Click Rates

Afternoon all - lately I have seen some strange analytics on my weekly newsletters. You might be experiencing it too?

I know that the open rate metric has been eroded by Appleโ€™s privacy changes.

But I am also doubting the... (More)

Blair WadmanCommunity Guru
Email Automation Consultant - blairwadman.com

Open rates are never entirely accurate, on any platform. An increasing number of email clients block the mechanism to track opens - Apple Mail being the latest - so they won't count as an open. Some will pre-load the emails,... (More)

Hey @Equestrian Movement21! We share what features we're currently working on here24 on our roadmap, and we share what we've recently released here27 on our changelog.

I'd recommend filing this as a feature request for our team here21!... (More)

Resource
metrics

Why measuring customer satisfaction is important

For every bad customer service experience, there are thousands of great experiences that go unaccounted for. Why is that?

Customers are more likely to take the time to leave a negative company review than a positive one. We see this... (More)