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34 questions
14 posts

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Robert
Free Diver | Adventurer

Hey Cheryl -- We apologize, but the subscribers need to go through the purchase page first before they can proceed to the checkout. This is to make sure that subscribers know what they are paying for and not get confused... (More)

Answer
products
Robert
Free Diver | Adventurer

Hey Kalia -- I had a similar issue like yours with my products. I think you will need to reach out to their support as they will need to check your account. You can reach them here: https://convertkit.com/support14

Answer
products

Hi @montanernelly20

Our Convertkit commerce product is used to sell digital products. Usually, most who purchase it are from the existing subscribers from the account, and other custom fields are already added to the subscriber's profile.

If this is a... (More)