Hi @Christian Jackson5
If you're referring to the error with "One or more of your links contains an empty HREF", that is not from the video. There is a button or link on your email that is causing this.
Make... (More)
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Hi there,
The feature for adding video should work once you click on the + icon>> video in your email editor. If you're having some trouble with this, I recommend you email help@convertkit.com4 to take a look at your account.... (More)
Hey @Hypno Heather13, can you please check if the Show GIF preview? if so, can you try to disable it? Though its one of the features of our email editor however, these video links are still 3rd party applications... (More)
Hi @Hypno Heather17 ,
If you have already tried the suggested steps here and did not worked:
How to embed a video into an email - ConvertKit Help Center23
I highly recommend you reach out to help@convertkit.com15. Let them know... (More)