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Kristine
ConvertKit Community Specialists

Hey @Julianna Yau Yorgan9 , I see that you have questions about your embedded form. I suggest you reach out to our support team via this link 11so we can delve deeper into your concern as to why the CSS... (More)

Monique
Music heal's | I love Food |

Hi @Lon Wong19

With this issue, I highly recommend checking with help@convertkit.com16.

They will need to view the account and the website with the error.

They will help you check the plugin and the setup to find the cause... (More)

Monique
Music heal's | I love Food |

Hi @Crystal Jarvis23 

With this issue, I highly recommend checking with help@convertkit.com28.

They will help you check the form settings, and the website with the form and add some CSS code to make adjustments to the form exit button. 

Monique
Music heal's | I love Food |

Hi Alexis,

Looking at your screenshot, it would be better if you reach out to Convertkit's support team so they can check the form setting and help you with the form integration. 

You can email their support at help@convertkit.com19.