Antoinette

6,730

Bookworm, Book Collector, and Loves Cooking.

Hi Linda,

The broadcast has an auto-save feature, but there's currently no undo button. The easiest way to undo it is by pressing Ctrl + Z on your keyboard.

Hi there,

UTM parameters can only be enabled on email broadcasts and sequences for now. You can check this guide for reference:
https://intercom.help/convertkit/en/articles/4446616-automatic-utm-parameters4

Hi there,

The plan will automatically upgrade once you exceed your current subscriber limit.

Hi Simon,

You need to set up an automation or rule to tag subscribers before or after they complete a sequence automatically. You can check this guide3 for reference on how to tag subscribers and this guide2 to send a... (More)

Hi Cathy,

The products will show up on the Creator Profile based on the order that you clicked them. So you'll have to reselect the product in order that you want them to appear.

Hi there,

If the product is not showing up in the rule, you can make a test purchase to sync it to your account. Also, if you're creating a coaching or bundle product, they will not show since it's not... (More)

Hi Shannon,

I'm afraid there's currently no option to export the content of a sent email from Convertkit. You can file this as a feature request.
https://community.convertkit.com/topic/feature-requests5

Hi Jessica,

I'm afraid there's currently no option to add a first name field on the Creator Profile. You can file this as a feature request.
https://community.convertkit.com/topic/feature-requests2

Hi Pamela,

If you add an existing subscriber, they may not appear at the top of your list. Try searching for the subscriber's email to make sure they're not on your list yet. If they're not on your list and... (More)

Hi there,

If you embedded a Convertkit form to your website, you could use it as an entry point when setting up an automation so they will be pulled into it after signing up. You can check this guide 5for... (More)

Hi Gail,

You can use the same Convertkit account to collect your subscribers. You can create a new landing page and set up an automation to add them to a tag so you can see which subscribers signed up specifically... (More)

Hi Deoni,

I recommend reaching out to the team at help@convertkit.com5 so they can further check your landing page.

Hi Kirbie,

You can create a Visual Automation or Rule to automatically tag subscribers after they sign up from the landing page. You can check this guide3 for reference.

Hi Rachael,

I recommend reaching out to the team at help@convertkit.com5 so they can further check if your automation is setup correctly.

Hi Audrey,

I don't think it's possible to capture the URL of the current page when they complete the form. I recommend reaching out to the team at help@convertkit.com3 and elaborating more on what you're trying to do so they... (More)

Hi Frank,

If the templates you created are "Starting Point" templates, they won't show up when you create a sequence since they're only available for now on email broadcasts. But if it's not a "Starting Point" template, I recommend reaching... (More)

Hi Himanshu,

You can add multiple email addresses to your account, but you can only use one business address per account. For the email, you'll have to change which email it's sending from before you send it if you don't... (More)

Hi there,

I'm afraid there's no option to restore the content of the email if it wasn't saved. If you were working with multiple tabs opened when this happened, we recommend closing them and work on only one tab if... (More)

Hi Allisa,

The existing subscribers on your list will still be receiving the incentive email if the double opt-in is enabled on the landing page. You can disable the double opt-in on the landing page, but this will also disable... (More)

Hi Crystal,

The "hold" that shows in the sequence prevents them from completing the sequence after receiving the last email published, so if you added a new email to the sequence, they should receive it even if you don't remove... (More)