Do you have a free or paid account? I've almost always had decent response times as a paying user. Not immediate, but usually timely.
Jordan Aspen 2,938 writer and educator at Civilized Animal Productions
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I've had to have support add her back when this happened to me
Did they possibly purchase after that email went out? I've had that happen—where a subscriber clicks a link from one email/sequence, but doesn't follow through on purchasing until after the next email sends.
I've fallen off the habit :( BUT I'm getting back on the horse so to speak using a checklist I made for our students—you know, following my own advice
I believe that if you have twenty links in your email, yes, that percentage could technically be from one person. You can check it yourself on any individual email by clicking that percentage number. It will break down clicks per... (More)
I would create a sequence with the broadcasts you want to be sent to new subscribers. There's even a template for this inside the automations that is called "Evergreen newsletter" I think.
@Jason Resnick23 offers great advice.
We took part in a giveaway where we were given the list of everyone who signed up. I haven't reengaged with them yet, but I intend to do basically what Jason suggests. 2 or 3... (More)
@Haley C 33 What is the best way to flag this as a feature request? Can we tag it #featurerequest or does it need to be submitted elsewhere?
I haven't found a way to so #featurerequest !!!
Or maybe someone else has a good answer and I'm just missing it. I'll be following!
Welcome! My sister plans to move to Ukraine within the year. She spend the past two summers there working with youth at music camps (she loves to dance).
Drafts yes, sent broadcasts no.
You can add a tag, but you can also see who signed up for any landing page or form by filtering for that form.
If you paused the automation no new subscribers should be added or progress from one point to another, but existing subscribers will keep moving through any sequences they are subscribed to.
Probably, yes. What are your goals when it comes to having an email list? Why do you have an email list and what do you want to do with it?
Then you can post their questions here and answer them yourself 😅
Disclaimer: if you are on the free plan I can't guarantee that you have this option.
If you have access to automations then that's where you would set this up. Create an automation rule that adds a tag automatically to... (More)
Emily offered some great pointers for where to start. Once you have made any changes feel free to tag me and I'll take a look to see what other ways you could optimize it!
You should be able to select "tag" instead of "custom field" (it's a dropdown menu). Once you select "tag" you will be given the option to make it a dropdown menu or checkboxes. I think the best way to approach... (More)
Did you figure out the problem? My initial guess was that you were seeing lowering sends because people are unsubscribing (not necessarily from the emails within the sequence—those you can see on the far right of this screenshot—but other emails... (More)