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Hi Laura! You can use automation events if you'd like to schedule emails to go out on a specific date and time, this article might help - https://help.convertkit.com/en/articles/2502670-visual-automations-events42 :)
Hi Rebecca! When you create an email sequence for the first time, there will be default texts in the editor and you can remove them by simply highlighting all the texts and press the delete button from your keyboard. If... (More)
Hi Marlene! Do you have any exclusion from the sequence settings or have you recently made changes with the sending time? Like changing it from hours to immediately?
Hi Kris! We now have a feature where you can hold the subscribers in the sequence even after they received the last emails. This article might help - https://help.convertkit.com/en/articles/5192801-how-to-hold-subscribers-in-evergreen-sequences100 :)
Hi Michelle! There's a huge chance that they have some CSS codes added to their form. I'd suggest you reach out to the support team and confirm if this can be done with some CSS codes. You can send them... (More)
Hi Dr. Donna! It's possible that there were some caching issues with your browser. Have you tried clearing your browser's cache and save the changes with your form? It should reflect the recent changes you made in the form. :)... (More)
Hi! I think it's best if you can reach out to the support team. I'm thinking this can be done using visual automation and custom fields. You may send them an email at help@convertkit.com38 and provide all the details and... (More)
Hi Linda! You may check out the videos from this article so you can have an overview on how ConvertKit works and that includes the automation and landing pages - https://help.convertkit.com/en/articles/3670445-getting-started-lunch-learn-video-series46 :)
Hi Jane! If you're only sending emails for 7 days and not a time-sensitive emails, you can simply create an automation where the landing page is the entry point followed by an email sequence with every 1 day delay in... (More)
Hi! Looks like this needs a little digging from the team. I'd suggest contacting the support team so they can check why the image is not showing even if you uploaded it from the landing page settings. You can send... (More)
Hey @simonwork50! If you have multiple lead magnets on a single landing page, I'd suggest you upload them on a ZIP file and attach it to the incentive email settings. However, if they are on multiple landing pages, they'll... (More)
Hey @evyan@evyanwhitney.com48! Yes, this is possible with link triggers. You can create a rule where the trigger is when they clicked a link and the action would be adding them into a tag. These articles below might be helpful:... (More)
Hi! As long as you have your own sending domain and no issues with your DNS setting, your emails should land on inbox. You may also check this link to know more about ConvertKit's deliverability - https://help.convertkit.com/en/articles/3215993-getting-started-with-deliverability-success130 :)
Hi Dayana! This is possible with link triggers and automation rules. You may check this article to know more about this option - https://help.convertkit.com/en/articles/2502518-how-to-use-link-triggers38 :)
Hi @Renita D. Alexander 26! You may try to check this link below to see all the Certified ConvertKit experts that could help you navigating ConvertKit :)
Hello! I'd also suggest you send an email to the team so they can provide you some advice or apps that can integrate with what you're looking to accomplish. You can send an email at help@convertkit.com35 and provide all the... (More)
Hi Theo! I think you can segment them by creating multiple rules and add a link trigger to each of the URLs. That way, regardless if they have the same URLs, if they have a different link trigger, they will... (More)
Hey Melissa! Are you referring to the link trigger where you can tag subscribers when they clicked a link?
Hi! Looks like the indent to ConvertKit's new editor is currently not available. However, this has been added as a feature request and hopefully this option will be added soon. :)
Hi Lisa! It's possible that there's a browser or caching issue on your end. Are you on a new email editor? If so, you can try to switch browsers and see if they will be auto-saved. :)
